Every great leader starts somewhere... behind a counter, greeting customers, solving problems, and learning how to lead by example. Join us on Monday, November 17, 2025 from 5:30 p.m. to 7:00 p.m. for an inspiring session with President & CEO of Seamen’s Bank Lori Meads who began her own professional journey in customer service before leading one of Cape Cod’s most community-minded institutions.
Lori will share lessons from her path, from early career experiences to the values that continue to shape her leadership today. Her commitment to community service and thoughtful leadership has made her a standout voice on Cape Cod and beyond.
Whether you’re managing a shop, leading a team, or just starting out in customer service, this event is your chance to connect, learn, and see how far those frontline skills can take you.
✨ What to Expect